h2 Recruit is a specialist Sales Recruitment agency based in London and New York.

Permanent

Negotiable

London, South East

A great opportunity to join the market-leading cloud tax compliance platform that processes billions of API calls and millions of tax returns annually. This is a billion-dollar business that is defining the relationship between tax and technology, with a mission to be part of every transaction in the world. They are an AI-first company with compliance technology embedded across ecommerce, retail, software and logistics. The business is well-established, profitable, and still growing – this is not a startup gamble, it's a proven platform with real scale.
The Role:
As a Customer Account Manager, you will sell the company's complete range of tax technology solutions and services to existing customers across the EMEA region. You will manage a pipeline of cross-sell and upsell opportunities within a set of existing accounts, working to achieve and exceed monthly booking goals. You will establish and grow professional relationships at all levels up to executive, build lead generation campaigns, and use networking opportunities to increase sales with existing ecommerce, retail and software clients requiring tax or cross-border compliance solutions. You will deliver engaging sales presentations and webinars, negotiate contracts and pricing, and collaborate closely with Customer Success to ensure satisfaction and retention. The role is hybrid – 1-2 days per week from the London office.
The Candidate:
You will have 4+ years of experience in B2B selling of managed services, SaaS software or VAT-related services with a proven track record in a quota-carrying sales role. Knowledge of indirect tax or VAT is required. You will have experience establishing communication and engagement with customers, coordinating efforts across accounts, and balancing multiple sales opportunities simultaneously. Territory and account planning discipline is essential. Specialised knowledge of the retail, software, logistics, finance, accounting or tax industries is a distinct advantage. You should be comfortable using AI tools in your day-to-day workflows and be curious about how AI can drive efficiency and results.
The Package:
On offer is a competitive salary and benefits package with a well-established, billion-dollar technology company. The hybrid working arrangement (1-2 days in the London office) provides flexibility, and you will be joining a passionate, successful team with a strong culture that empowers its people to win.
h2 currently have over 100 handpicked sales vacancies that cover all industries and all levels. For further career advice please don't hesitate in making contact with the Sales Recruitment Specialists
Key Words
Customer Account Manager, Account Manager, Cross-Sell, Upsell, B2B SaaS, Tax Technology, VAT, Indirect Tax, Compliance, Tax Compliance, Cloud, Ecommerce, Retail, Software, Logistics, Finance, Accounting, EMEA, London, Brighton, Hybrid, Managed Services, Salesforce, Account Management, Customer Success, Cross-Border, API, Tax Returns, AI