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Customer Success Manager - MarTech

Job Type:
London, South East
An established well positioned SaaS vendor within MarTech is looking to add an account manager / Customer Success Manager to their team as part of their next phase of growth! This is a great opportunity for someone who is looking to join a fast paced business with plenty of growth opportunity based on success over the next 12 months

Job Title: Account Manager, Customer Success
Industry: MarTech, Social Media Software, Branding Software, Employee Advocacy, Employee Engagement, Social Selling Tech
Location: Remote, flexible, London,
Package: £45,000-£60,000 base + ote

The Role:
In the role as an account manager / customer success manager you will have full responsibility for a number of accounts, from a variety of sectors including FMCG, Automotive, Financial Services, Corporate Commercial etc. You will be responsible for managing the day to day relationships with the clients, as such you will need to be someone that is highly organised and can demonstrate a successful process driven approach to managing relationships and working with clients to ensure their employees are engaged with the offering to get maximum impact. You will also ned to be someone that is comfortable discussing contract renewals and looking at price uplift with accounts as well as discussing cross and up sell opportunities.

The Candidate:
The ideal candidate will be someone who has worked a similar environment, so MarTech, or Social Media SaaS technology experience being highly desirable. You will need to be a process driven relationship focused account manager that can demonstrate a track record of working with clients to ensure they are getting maximum usage and return from the offering due to their employees being engaged. A solid understanding of marketing whether that is through technology or working in a marketing agency as an account manager is a big plus.

The Package:
On offer will be a competitive basic salary of between £45,000-£60,000 depending on experience along with an uncapped commission plan with an ote of circa £80,000 plus benefits such as private health, private medical and travel to and from the office covered by the client

APPLY NOW and successful applicants will be contacted for a more detailed discussion.

Account Executive, SDR, Account Manager, Customer Success Manager, relationship manager
MarTech, HR Tech, Social Media Software, Branding Software, Employee Advocacy, Employee Engagement, Social Selling Tech, Online Marketing, Retail technology, Start Up, Brand Technology, SaaS, Marketing Agency, Marketing

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