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Web Support Analyst – Corporate Relations – up to £30,000

Job Type:
Permanent
Salary:
£30,000 pa
Location:
London
Description:
Web Support Analyst – Corporate Relations – up to £30,000

This leading Corporate Communications/Investor Relations company are looking a proven Web Support Analyst to join their growing team. Delivering assistance to client’s day in day out you will have exceptional technical and professional skills in HTML, CSS, JavaScript, jQuery and customer service!

Job Title: Web Support Analyst, Digital Support Analyst, Technical Customer Support
Industry: Custom Website, Website Build
Location: London
Package: £20,000 - £30,000 basic salary

The Role:
As a Web Support Analyst you will be responding to client queries in a timely manner. You will aim to resolve any support issues as quickly as possible to ensure client satisfaction. You will utilise your technical skills with HTML, CSS, JavaScript, jQuery and couple this will outstanding customer service. You will be assisting clients with their websites, ensuring content is up to date, compliant and easy to navigate. As a Web Support Analyst you will be the first point of contact for any technical queries and you must ensure timely and effective response times.

MUST HAVES FOR THIS WEB SUPPORT ANALYST ROLE:
- HTML, CSS, JavaScript, jQuery
- Strong customer service skills
- Digital/Web experience
- Support/ticketing systems
- Strong communication skills

The Company:
This global Corporate Communications/Investor Relations company is growing rapidly in the UK and is looking for like-minded individuals to join the team. They offer unrivalled training programmes to get you to your best. Get in touch now for more information!

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